What is JW Cru membership and what does it offer?

An exclusive plan that brings you closer to the best prices, wines, and savings. By subscribing to our CRU membership, you invest $40 each month into your wallet, which can be redeemed during purchases. As a CRU member, you will have the privilege of the following perks: 1. Receive up to a 30% discount on all purchases. 2. , divided into two deliveries: 3 after six months and 3 after one year. 3. Benefit from free delivery on every order. 4. Commit only $40 monthly to your account. 5. Pause debits and request refunds at your convenience. 6. Access dedicated customer support. Additionally, we value your loyalty and as a gesture of appreciation, we will credit an extra $40 to your wallet.

How do I become a JW Cru member?

Simply click on the Join Member Now button, and add the membership to your cart. Create your JW Cru online account and checkout. You are now ready to go. Start enjoying the benefits of your membership, and you have 30 days until your first deposit is done.

What are the benefits of becoming a Cru member?

As a Cru member, you get access to a curated selection of high-quality wines, priority access to new releases, special discounts, and personalized recommendations based on your preferences.

How do I join the Cru Membership?

To join the Cru Membership, simply visit our website and sign up for an account. Once registered, you can choose the membership option and complete the payment process.

Why should I become a JW Cru member?

Because you are in for some great wines, prices, and savings. You will save better and drink better for sure. Your $40 monthly deposit will keep on accumulating in your JW Wallet every month, and within 4 months, you will have $120 to use and buy a wine case of your choice from our wide range of options. You will have nothing more to pay. Your pocket feels light. Right?

If I suspend my CRU membership for three months, will I still be eligible for the perks?

Please note that your membership benefits are accessible only while your CRU membership is active.

Is the monthly $40 fee for the CRU Club a subscription charge?

The $40 you deposit into your wallet each month is not a subscription fee. Instead, it is credit that you can utilize anytime to buy wines online or over the phone at a reduced rate.

Why was I charged for shipping despite being a CRU member?

To access all the benefits of your CRU membership, including free shipping, it's important to ensure you are logged into your account when placing an order. Also, please remember that the minimum order value must be $50 or more. If you were logged in and met the order value requirement but still encountered shipping charges, please contact our customer service for assistance.

How can I cancel my membership?

You can cancel your membership by reaching us at 1300 500 599, sending an email to support@justwines.com.au, or using our live chat option.

Can I pause or skip my membership?

Sure. You can pause or skip your membership by contacting us at 1300 500 599, emailing support@justwines.com.au, or using our live chat.

Join JW membership: The best way to buy wines online

What JW Membership Offers

This membership is the perfect way to explore a diverse range of beverages!

No Monthly Fees

The new membership is completely free for everyone.

Additional Savings

Enjoy special pricing on select products.

Personalised Service

Our dedicated support team is always available to assist you with any questions or needs.

90-Day Money-Back Guarantee

If you're not fully satisfied with your selection, we offer a full refund within 90 days—no questions asked.

How Does Membership Work?

Join for Free
Membership is completely free—no hidden fees or obligations.

Explore the Range
Everyone can access our wide range of drinks, while members enjoy additional savings on select products.

Customer Support
Our team is ready to assist you with any questions you may have.

Join Membership Now

FAQ

What is the difference between the new membership and the old membership?

CRU Membership	JW Membership
Keeps all previous benefits, including a 50:50 shipping arrangement where half of the shipping cost is covered by us	Free to join with savings on select products and other perks Shipping is chargeable as standards

What are the benefits of JW Membership?

JW members enjoy savings on selected products and access to dedicated customer support.

Is there any fee for JW Membership?

No, JW Membership is completely free with no hidden charges.

How can I reach customer support with JW membership questions?

For any membership-related inquiries, contact our support team at 1300 500 599 or email us at support@justwines.com.au.

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What JW Membership Offers

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